All messages showing 0 credits deducted

Resolved·Degraded performance

All new messages should now show the correct amount of credits deducted. We are working on updating and backfilling the earlier affected messages that are still showing as 0 credits deducted. Thank you for your patience!

Fri, Apr 17, 2026, 01:44 PM

(2 weeks ago)

·

Affected components

Apr 17, 2026, 11:05 AM

01:44 PM

Editor

Updates

Resolved

All new messages should now show the correct amount of credits deducted. We are working on updating and backfilling the earlier affected messages that are still showing as 0 credits deducted. Thank you for your patience!

Fri, Apr 17, 2026, 01:44 PM

Identified

We have identified the issue and are working on a fix.

Fri, Apr 17, 2026, 11:17 AM(2 hours earlier)

Investigating

We are aware of an issue with all messages showing 0 credits deducted and are currently investigating it. Thank you for your patience.

Fri, Apr 17, 2026, 11:05 AM(12 minutes earlier)