Agent sometimes not responding

Resolved·Degraded performance

Error rates have recovered

Fri, Dec 19, 2025, 06:22 PM

(2 months ago)

Affected components

Dec 19, 2025, 06:08 PM

06:20 PM

Editor

Updates

Resolved

Error rates have recovered

Fri, Dec 19, 2025, 06:22 PM

Monitoring

We've deployed a fix and are monitoring to make sure things are working as expected

Fri, Dec 19, 2025, 06:20 PM

Investigating

We are seeing some issues with the agent not responding to messages. We are investigating.

Fri, Dec 19, 2025, 06:08 PM(11 minutes earlier)