Increased chat request failures

Resolved·Degraded performance

The issue has been resolved and chat is now functioning normally. We apologize for any inconvenience this may have caused.

Thu, Jan 29, 2026, 10:42 AM

(1 month ago)

Affected components

Jan 29, 2026, 10:26 AM

10:42 AM

Website

Updates

Resolved

The issue has been resolved and chat is now functioning normally. We apologize for any inconvenience this may have caused.

Thu, Jan 29, 2026, 10:42 AM

Monitoring

We've deployed a fix and are monitoring the situation closely. We'll update once we confirm the issue is fully resolved

Thu, Jan 29, 2026, 10:37 AM

Investigating

We're investigating an increase in chat request failures. Our team is working to restore normal service as quickly as possible

Thu, Jan 29, 2026, 10:26 AM(10 minutes earlier)