We are pleased to report that the incident affecting sandbox acquisition and chat requests has been resolved.

Summary
Between approximately 20:10 CET and 20:52 CET on December 3rd, 2025, we experienced issues with sandbox acquisition, which impacted chat request functionality.

Resolution
Operations have returned to normal. We have temporarily moved to a secondary provider to ensure stability.

We apologize for any inconvenience this incident may have caused.

The issue has been resolved. All systems are operating normally. We apologize for any inconvenience.

The issues is resolved and all systems are back to normal

All RLS policy migration functionality has been restored. We are continuing to monitor the system closely to ensure stability. We sincerely apologize for any disruption this may have caused.

The issues is resolved and all systems are back to normal